Call Management 24 by 7 Contact Centre

Call Management 24 by 7 Contact Centre is rated 3 out of 5 in the category outsourcing/offshoring. Read and write reviews about Call Management 24 by 7 Contact Centre. Download our "E-business & customer care" whitepaper: http://aremaconnect.com/online-e-commerce-sites-the-challenges-of-customer-care/ Call Management is a Contact centre that provides Business Outsourcing solutions to multinational companies and SME’s mainly concentrating in Ireland and UK. Call Management supply quality services to improve the relationship between enterprises and customer all our services are in the CRM sector. Our Contact centre can provide different services to research customer satisfaction, manage queries, find solutions, increase sales and support other business needs. Call Management was proudly recognised and certified by the National Standards Authority of Ireland, NSAI, to a world quality management standard. Independently audited for the ISO 9001:2008 mark in October 2010. We are fully compliant with Data Protection Acts of 1988, 2003 and 2010. We were shortlisted for the CCMA Awards 2010, 2011 and 2012, in the category for Shared Telephone Contact Centre Service. Call Management has been nominated for the SFA Awards and European Business Awards 2012. Call Management have communicated/interacted with 2 in every 8 people in Ireland in 2016! well done!! :)